Nurez Madhany is the Chief Operations Officer of True Health. Nurez provides executive oversight to True Health’s operations, outreach and enrollment, medical records and referrals, call center, and facilities departments. Nurez also serves as a National Project Manager for the Aga Khan Health Board, USA, and is a member of the Steering Committee for the University of South Florida’s Customer Experience Certificate Program.
Following a successful 20-year career in the hospitality industry, Mr. Madhany chose to return to school in 2010 to pursue a Master of Public Health degree. Upon graduation in 2012, Nurez was hired by the American Cancer Society (ACS) and served as the Health Systems Manager, Primary Care Systems in Central Florida. He was an account manager and brand ambassador, covering ten counties, promoting the adoption and implementation of ACS programs. He delivered presentations on evidence-based cancer screening strategies designed to have a broad population impact on reducing cancer incidence by closing gaps in care and focusing on continuous quality improvement, specifically improving Uniform Data Systems (UDS), Healthcare Effectiveness Data and Information Set (HEDIS) measures and decreasing mortality rates. Mr. Madhany was one of the primary developers of the Colonoscopy Needs Calculator, hosted on the National Colorectal Cancer Roundtable’s Learning Center.
Mr. Madhany joined True Health in 2019 as the Director of Quality. In that role, he provided leadership and technical expertise to the quality improvement and care coordination departments to improve patient care by designing and implementing programs to help increase provider efficiencies and close patient gaps in care. Mr. Madhany’s passion to serve, drives him as he challenges his team to find creative solutions to overcome barriers to care and achieve True Health’s Mission.