Healthy Start is available to all pregnant women and mothers of newborns in Orange County, Florida. The Florida Prenatal Screen Risk-Screen is conducted at your doctor’s office during your first visit. Services are voluntary and provided where most convenient for the family. After being referred to the program, a professional will ask you a series of questions to determine how Healthy Start can best help you. That may include referrals to community resources, giving you educational materials or enrollment in a program where someone will provide additional services through face-to-face contact.
The Healthy Start program provides moms, newborns and families with education, support, and resources through one-on-one services in the home, hospital, and community settings. Services are based on the family’s needs and proven methods to improve birth outcomes, child development, parent-child interaction, and maternal life-course.
How Do I Enroll?
By Florida Law, Healthcare providers are required to complete a prenatal screening to all pregnant mothers during their first initial obstetrician appointment. During this initial visit, ask for the Florida Prenatal Screen. This is a simple one-page questionnaire that is completed by you and your medical provider. The answers to these questions are kept confidential and are used only to provide the best possible care for you and your baby.
Pregnant women and new moms can also sign up by
calling 407-322-8645.
Florida Prenatal Screen
Florida Infant Screen
Learn More:
Have questions or want to learn more? Please share you information below to be contacted by a True Health Healthy Start team member.
Frequently Asked Questions:
How is the screening information used?
Is this program income restricted?
How does Healthy Start connect with other home-visiting programs?
Grievances and Complaints
True Health’s Healthy Start program is sponsored by the Healthy Start Coalition of Orange County, the Agency for Health Care Administration and the Florida Department of Health.
True Health can be contacted at:
Phone:
407-322-8645
True Health Healthy Start Address:
5449 S. Semoran Blvd, Orlando, Florida 32822.
To register a complaint or grievance:
If, for any reason, you need help with a problem or concern related to your Healthy Start Services, please contact our office, or call 407-322-8645 to find out the name of your Connect Advisor or Care Coordinator. If your complaint or grievance is with your Connect Advisor or Care Coordinator, your quality of medical care or if you wish to file a grievance because your problem or concern has not been resolved please call 407-322-8645 ext 1004.
5449 S. Semoran Blvd, Orlando, Florida 32822.
Customer Service:
407-322-8645 ext 1004
For translation services and alternate formats or languages, True Health utilizes Language Services Associates.
